cmetrix is ideal for..
- Local Government
- Central Government
- NHS (GPs and hospitals)
- Housing Associations
- Arms Length Management (ALMOs)
- Shopping Centres
- Leisure Industry
- Tourism Industry
- Police Service
- Local Government
- Central Government
- NHS (GPs and hospitals)
- Housing Associations
- Arms Length Management (ALMOs)
- Shopping Centres
- Leisure Industry
- Tourism Industry
- Police Service
* *
One Million Customers * *
In 2009/2010 we have provided systems to organisations supporting over 1,000,000 customers.
We are now working in a wide range of areas from the public and private sectors providing technical wide ranging systems as well as one off simple solutions.
Why choose cmetrix?
Point of contact
We use the latest technology to capture immediate responses from your customers at the point of contact. Giving you accurate ratings across your service areas and various channels.
Latest Technology
The latest technology ranging from Touch Screen panels in front office areas to IVR telephone systems ensures our systems stay a step ahead of the field.
No staff overheads
All methods of gathering data are automated and require little or no use of staff time.
Central reporting tool
The data from the various channels is gathered together and processed almost immediately. The central 'web based' reporting tool gives you fast, accurate reporting across your organisation.
Service Improvement
It can be hard for an organisaiton to know just which areas require attention. The ability to break down your customer satisfaction ratings by service gives you the ability to improve upon areas in need of attention improving the way customers see your organisation.
In 2009/2010 we have provided systems to organisations supporting over 1,000,000 customers.
We are now working in a wide range of areas from the public and private sectors providing technical wide ranging systems as well as one off simple solutions.
Why choose cmetrix?
Point of contact
We use the latest technology to capture immediate responses from your customers at the point of contact. Giving you accurate ratings across your service areas and various channels.
Latest Technology
The latest technology ranging from Touch Screen panels in front office areas to IVR telephone systems ensures our systems stay a step ahead of the field.
No staff overheads
All methods of gathering data are automated and require little or no use of staff time.
Central reporting tool
The data from the various channels is gathered together and processed almost immediately. The central 'web based' reporting tool gives you fast, accurate reporting across your organisation.
Service Improvement
It can be hard for an organisaiton to know just which areas require attention. The ability to break down your customer satisfaction ratings by service gives you the ability to improve upon areas in need of attention improving the way customers see your organisation.